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Home Care and Hospice Essential Webinar Network

Patient-experience survey results enable you to evaluate improvement from the patient or client’s perspective. The public reporting of patient and family feedback by CMS created pressure to demonstrate patient satisfaction greater than one’s competitors. No leadership team can afford to ignore the public reporting and financial implications of CAHPS. Join this webinar to learn 22 practical techniques your agency can implement immediately to increase scores and improve overall care.

Attendance certificate provided, however there are no pre-approved CEs associated with this webinar.

Please CLICK HERE to learn more/register for this event.

Questions? Please contact Laurie Belden at laurie@homecarealliance.org.